TEXT ALERT TERMS

Delivery updates, only when you ask for them.

Espresso Run text alerts are optional transactional updates for an active coffee order, not a requirement to create an account or place an order.

What you may receive

Customers may receive up to two texts per paid order: on the way and marked delivered. Shops may receive one paid-order alert. An eligible, on-shift driver may receive one available-pickup alert. These alerts require your opt-in and are subject to usage limits. Message and data rates may apply.

Detailed order updates and chat remain in the portal. Demo and beta orders do not send SMS. Alerts are not guaranteed; keep your portal open while ordering, preparing drinks, or working a shift.

How to stop or get help

Reply STOP to cancel text alerts. Reply HELP for help. You can also change your text-alert preference in the Espresso Run portal. Consent is optional and is not a condition of purchase.

Privacy

See the Espresso Run Privacy page for how optional mobile information and delivery data are handled.